CLINIC OPERATIONS

Dyson Phillips

Clinic Operations Manager, 14th Avenue Clinic

About

Why did you choose a career in healthcare?
My fascination with the intricate workings of the human body and the profound impact healthcare professionals can have on lives drove me to choose this career. I am committed to providing quality care to patients in need, continually learning, and embracing the innovations that advance healthcare. My passion extends beyond patient care to include working with interdisciplinary teams to address complex health challenges.

How does your role at KCHC impact the community and individual patients?
At KCHC, we are dedicated to delivering high-quality care to the Kenosha community, positively affecting the lives of our patients. My background in the Navy equipped me with vital skills such as leadership, problem-solving, and effective communication, all essential for my role in healthcare management. As a team leader, I foster a culture of collaboration, respect, and accountability. I set clear goals, provide necessary support and resources, and promote open communication. My approach is grounded in empathy, compassion, and a staunch commitment to patient-centered care. By actively listening to patients, understanding their unique needs, and advocating for their well-being, I strive to make a significant difference in their healthcare experiences.

Education

  • Associate Degree in Applied Science

Experience

  • United States Navy E4/HM3 Hospital Corpsman 3rd Class (2018 – 2024)